Habits versus technology: why case management isn’t enough to speed up transactions

A new episode of Landmark talks property podcast, Habits versus technology: why case management isn’t enough to speed up transactions, looks at why residential conveyancing timelines continue to lengthen, even as digital tools become more widely adopted.

Hosted by Rob Gurney, Managing Director at Ochresoft, and featuring Stephen Ward, Director of Strategy & External Relations at the Council for Licensed Conveyancers, the episode brings together both of their viewpoints on the pressures law firms are currently navigating.

The conversation covers:

• Why transaction timescales continue to expand, even as technology becomes more prevalent
• What technology is already in place across the sector and how consistently it is being used
• Where technology is quietly delivering value to conveyancers, particularly through AI-supported administrative work
• Scope creep and its impact, including the increasing demands placed on conveyancers by consumers.

Rather than focusing on quick fixes, the discussion looks at the structural pressures shaping modern conveyancing, the gap between consumer expectations and professional reality, and where sustainable improvement could realistically come from.

To access the podcast on Spotify please visit:

https://open.spotify.com/episode/1LAQQ6R3Ip68Ve8S5w29wm?si=1d8826225c3c415b