LSSA launches ESG policy to support responsible innovation and trusted AI in legal technology

The Legal Software Suppliers Association (LSSA) has launched its new policy document on Environmental, Social and Governance, setting out a framework to support responsible growth, ethical innovation and trusted digital transformation across the legal technology sector. The policy reflects the Association’s role in promoting best practice, supporting members at different stages of ESG maturity and strengthening trust in legal systems through secure, transparent technology.

While ESG and sustainability may not currently command the same level of attention across the wider business world, LSSA members are clear that these issues remain important. They recognise that the legal technology sector has a responsibility not only to deliver innovation, but to do so in a way that is sustainable, inclusive and well governed.

This is particularly true in relation to AI. LSSA members continue to enhance their software and services with the benefits that trusted AI brings. There is a shared focus on bringing maximum benefits to legal firms while reducing risks to a minimum. The policy highlights the importance of transparency, fairness, accountability, human oversight, data protection and strong governance in the development and use of AI tools.

Kevin Horlock, CEO of the LSSA, said, “There may be less noise around ESG than there was a few years ago, but for our members the need for responsibility, good governance and long-term thinking has always been a top priority and has never gone away.

“As AI becomes a bigger part of legal software, it is vital that the sector gets this right. The opportunities are significant, but so are the risks if governance, transparency and accountability are lacking. This policy reflects our commitment to helping members support legal firms with technology that is innovative, ethical, secure and fit for the future.”

The policy also covers sustainable digital practices, access to justice, workforce development, diversity, inclusion and alignment with key UN Sustainable Development Goals.

The policy can be found and downloaded here.