LSSA - Legal Software Suppliers Associations

Company Details

Company Name
Quill

Main UK Address
Barclay House, 35 Whitworth Street West, Manchester, M1 5NG, DX 723820 MANCHESTER 38

Telephone
0161 236 2910

Fax
0161 237 1131

Email
info@quill.co.uk

Contact
Anthony Davies - Regional Sales Consultant; Jo Poole - Regional Sales Consultant; Sarah Duggan - Regional Sales Consultant; Clare Tuck - Client Relationship Manager


Corporate Information

Number of years in the legal market
40

Trade Associations & Accreditations
LSSA membership, Best Companies status, MS Society 'Employer of the Year' 2016, Bacs registered & HMRC approved, Institute of Legal Finance & Management (ILFM) biennial Solicitors' Software Users Award winner 2010 & 2012, tailored training scheme in association with the University of Chester, SRA Accounts Rules & regulatory compliant, CIPP-accredited staff


Company & Product Overview

Quill is the leading supplier of legal accounts software and outsourced cashiering services in the UK to independent solicitors, multi-disciplinary law firms and alternate business structures of all specialisms. With some 40 years’ legal industry experience, and remaining privately owned, Quill is the first choice for many start-ups and small to medium sized law firms.

Interactive, its hosted accounts and practice management software, is used by nearly 5000 solicitors, cashiers and support staff. Pinpoint, its outsourced cashiering service, is used by over 300 law firms across England and Wales. This unique combination of cutting-edge software development skills and legal accounting expertise means that Interactive and Pinpoint help legal professionals with their SRA Accounts Rules, CLC Accounts Code, data protection, money laundering and other regulatory compliance obligations.

Interactive delivers all you would expect of a market-leading legal accounting and practice management system for the smaller practice. Conflict, money laundering and credit checking is available during new client set-up while postcode look-up facilitates a clean and tidy database. Powerful time recording tools make it easy for fee earners to log chargeable activity, with flexible rate features to accommodate most charging policies.

With a strong focus on financial compliance, Interactive allows users to see both client and office ledger balances simultaneously. A unique e-chit facility connects fee earners to their cashiering team, instructing them to prepare monetary transfers, post bills, pay disbursements and carry out other ledger transactions via daily e-chits. Authorisation levels can also be appointed for greater financial management control.

Interactive comes with a comprehensive document management system, allocating relevant documentation to each matter in a categorised filing structure. Integration with Word and Outlook is an option, thereby capturing email dialogue and correspondence automatically with appropriate time recordings.

A separate Police Station App allows criminal legal aid lawyers to capture notes and time recordings offline at the station then sync with Interactive to complete validation and matter set-up when back online at the office.

For firms with specialist case management systems, Quill provides a unique API allowing integration with Interactive from with their chosen system, giving clients the flexibility to choose dual suppliers for a best-of-breed solution.

For businesses which prefer the outsourcing route, Pinpoint is the UK’s largest outsourced legal cashiering service, and employs a team of qualified legal cashiers to manage clients’ accounts in compliance with defined rules, regulations and legislation, posting in excess of 2 million accounting transactions per annum. The service provides a no-holiday, never-sick model with an allocated and dedicated named cashier for each client, backed up by a deputy for cover and supervised within groups of six staff.

The Pinpoint service, provided complete with the Interactive hosted system, enables firms to hand over their accounting functions to a dedicated 40-strong team of experienced legal cashiers who will compile and maintain accounts, generate reports and prepare all statutory documentation in accordance with the stringent regulatory demands.

An optional outsourced payroll service is also available for full management of salary and pension responsibilities in line with latest reforms such as auto enrolment and RTI thereby allowing companies to alleviate the burden of payroll and pension management, associated compliance, and focus internal resources on more productive, profitable activities instead.

Quill’s specialised outsourced payroll division has over 35 years' experience in the field and its qualified team of Chartered Institute of Payroll Professionals-accredited payroll clerks currently handle 4000+ payroll calculations per month. In a climate of unpredictability where disaster (natural or otherwise) can strike unexpectedly and suddenly, there's an increasing focus on emergency planning. Reassuringly, Quill's Payroll service comes with business continuity as standard.


Target Markets

Sole practitioners / very small firms (1-5 users) - 30 percent of sales

Smaller high street firms (2-5 partners / 6-25 users) - 40 percent of sales

Large high street firms (6-10 partners / 26+ users) - 10 percent of sales

Commercial & niche firms, alternate business structures, corporate legal departments & local authority legal departments – 10 percent of sales

Criminal & civil legal aid practitioners - 10 percent of sales


Geographic Markets

England & Wales
Scotland


Technology Platforms Supported

Modern browsers including Internet Explorer 9 or above, plus latest versions of Chrome, Firefox & Safari

Office for Windows versions 2007, 2010, 2013 & 2016


Categories of Products & Services Supported

Financial & Practice Management

Legal accounts & practice management system

Billing & costs recovery

Business intelligent reports comprising over 100 templates & bespoke reporting

Free accountant licence

Time recording & disbursement logging

Legal aid / franchise management

Matter, nominal & supplier ledger management

Marketing & customer relationship management

Risk management & compliance including anti-money laundering screens, conflict checks & breach alerts

Business continuity & disaster recovery

Document management

Add-on SMS messaging & postcode search facilities

Police Station App for criminal legal aid lawyers

Full legal accounting & payroll outsourcing services

Case Management

Private & legal aid work

Non-contentious corporate business (eg conveyancing, re-mortgaging)

Private client (eg conveyancing, probate, matrimonial)

Litigation - defendant (eg ULR, RTA, PI)

Litigation - claimant (eg ULR, RTA, PI)

Third party integration (eg compliance solutions & electronic legal forms)

Litigation support systems & services (including imaging)

Client web access & instant SMS text messaging for case updates

Online Systems & Services

Interactive cloud-based legal accounts & practice management software

Fully integrated hosted document management module

SaaS – Software as a Service - for secure, remote access

Support Systems & Services

Full technical helpdesk support

Systems integration, data conversion, consultancy & project management

Legal Aid Agency, Lexcel, SRA Handbook, HMRC, Data Protection Act, SRA Accounts Rules & CLC Accounts Code compliance

Podcasts, instructor-led e-learning sessions & on-site training

Pinpoint outsourced legal cashiering service

Payroll outsourced payroll & optional payroll management service