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Company Details
Company Name
Civica UK Ltd
Main UK Address
2, Burston Road
Putney
London
SW15 6AR
Telephone
020 7760 2800
Fax
020 7760 2888
Email
Contact
Pam Kendrick-Astle – Director, Legal
Corporate Information
 
Number of years in the legal market
21
 
Trade Associations & Accreditations
LSSA, Microsoft Gold Partner, Citrix Silver Partner
Company & Product Overview
Formerly part of the Sanderson Group, the Civica Group is one of the UK’s most experienced providers of consultancy, software systems and managed services to the public sector. Supplying many customers in the UK, Australia and the USA, including in excess of 700 local authorities, the company has more than a 20 year history of delivering effective software solutions to local government, police, criminal justice, healthcare and education organisations. Its UK customers include 83% of local authorities and more than 90% of police forces.

Developed in conjunction with legal managers and practitioners and drawing on legal systems experience over two decades, Galaxy Legal blends effective advice, systems and services and integrates them across the legal function. It builds on a modern Microsoft-based platform to offer complete, low risk and highly scalable solutions, designed to support the way you work.

Galaxy Legal enables users to:

Deliver better services: deliver responsive, high quality services that make it easier and quicker for internal and external customers to access and use legal services and to progress matters in a timely manner.

Achieve increased efficiency: establish, automate and streamline case and administrative procedures to deliver more productive case management, increased time recording and billing accuracy and savings in time spent and the level of fee earner employed.

Benefit from effective information management: improve the management and reporting of information through the easy collection, storage and retrieval of data and provide rapid access to knowledge for increased productivity and better risk management.

Achieve integrated and flexible working: deliver an enhanced ability across all areas of work to integrate case management and time recording with front-office systems, web services and mobile technology.

Improve support: deal efficiently with fluctuations in service demand encompassing new legislation, policy changes and an increasing diversity of work, including the ability to interface and interoperate with a range of systems and third parties.

Our range of proactive consultancy encompasses systems design and a full range of managed service propositions from remote administration to fully hosted solutions. As a launch partner for Microsoft Windows 2003, winner of the Microsoft LAR Operational Excellence Award 2004 and a Citrix Silver accredited partner, Civica delivers performance, integration and peace of mind.

For further information visit www.civica.co.uk
 
Target Markets
Smaller High Street Firms (2-5 partners/6-25 users) - 10 percent of sales

Large High Street Firms (6-10 partners/26+ users) - 20 percent of sales

Commercial Firms (11-20 partners) - 30 percent of sales

City and Major Regional firms (21-50 partners) - 20 percent of sales

Major City and International (51+ partners) - 5 percent of sales

Criminal Practitioners

Corporate In-house Legal Departments

Public/Local Authority Legal Departments - 15 percent of sales
 
Geographic Markets
England & Wales

Scotland

Northern Ireland

Irish Republic

Channel Islands

Other – USA, Australia and South East Asia
 
Technology Platforms Supported
Novell/LANs

Windows (95/98 NT/2000/XP)

Web browser

Client/Server

Others - BOS
Categories of Products & Services Supported
 
Financial & Practice Management
Accounts and Practice Management Systems

Time Recording

Legal Aid/Franchise Management

Marketing and Relationship Management
 
Case Management
Debt Collection Software

Legal Aid Work

Non-contentious Corporate Business (e.g. conveyancing, re-mortgaging)

Private Client (e.g. conveyancing, probate, matrimonial)

Litigation - Defendant (e.g. ULR, RTA, PI)

Litigation - Claimant (e.g. ULR, RTA, PI)

Other Case Management - various Local Authority Applications

Electronic Legal Forms Integration - Laserform

Bulk Processing of Cases

XML Import and Export Interfaces
 
Online Systems & Services
Internet Access, including ISP Services

Application Service Provider (ASP)

Web Site Design Services

Corporate Portals and Intranets

Client Extranets and Direct Access

Legal e-Business/e-Commerce

Managed Services

System Hosting
 
Support Systems & Services
Systems Integration, Consultancy , Managed Software and Project Management

Networking and Cabling Services

Communications Links to Branches – ISDN, kilostream, megastream

Telecoms, Integrated Messaging and Fax Systems

Supply of Hardware

Training (Specialist)

Training (generic i.e. Windows, Word, Excel etc.)

Other Software Systems and Services - Crystal Reports








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M/ 07768 737449
E/ The LSSA Secretary

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NG33 5LJ


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